Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 5, 2026
Introduction
At Knixx, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
We collect information that you provide directly to us, including:
- Personal information such as your name, email address, phone number, and shipping address
- Payment information (processed securely through our payment providers)
- Order history and purchase preferences
- Account credentials if you create an account with us
- Communications you send to us, including customer service inquiries
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, products, and services
- Send you marketing communications (with your consent)
- Improve our website and customer experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our customers, such as payment processors, shipping companies, and email service providers. These parties are required to keep your information confidential and use it only for the purposes for which we disclose it to them.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict the processing of your information
- Opt-out of marketing communications at any time
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@knixx.com or through our contact page.